Game Enhancement Services for Live & Existing Games

Live operations are processes that support and maintain the released game and improve its metrics. In iLogos, we divide LiveOps into different services: full-cycle LiveOps that cover the entire game and all processes in it, and specialized LiveOps to support a specific part of the game (art production, engineering, game design, etc.)

The companies outsource live operations with several goals in mind:

• To free up their main team and keep them focused on building new games while the existing ones are managed and updated by a partner
• To bring the older game back to life and make it exciting for a new audience
• To gain an alternative viewpoint on the game, look at it from a new angle
• To accelerate updates and involve more players

We can help you reach any of these targets!

Yes, sure! We did art content production for lots of clients — our teams easily adjust to the way you work and your art style.

We do everything. We can do art- or engineering-based updates only — or we can cover all aspects of the game and maintain and support everything you need. Our teams of full-cycle LiveOps have Producers, Product Owners, Game Designers, and Analysts; all of them work to improve your target metrics.

We mainly track retention: D1, D7, D30, DAU, ARPU, ARPPU, etc. We also track user flow, figure out points where players abandon the game, points where players get stuck, and so on.

Of course — we are a game development company 🙂 They are involved in almost all LiveOps projects. You will work with game designers who have relevant experience within your video game genre (e.g. strategy, RPG, racing, etc.) and are interested in it, so they would find new things to explore and old things to enhance quicker.

Yes, our analysts work with player data and predict how players’ behavior will change by processing it. Before the LiveOps division starts working on your game, we request your game data for them to figure out where updates, upgrades, and new content are needed the most.

Yes, we were handling the full-cycle LiveOps for these games:

Blades of Brim by Sybo Games (iOS / Android)
Jeopardy! Words by Sony Pictures (iOS / Android)
Ultimate Cribbage by WildCard Games (iOS / Android)
Tribal Wars 2 by InnoGames (iOS / Android)

…and specialized LiveOps for these:
Angry Birds 2 by Rovio (iOS / Android). Curious case: here, we’ve ported the game from mobile to Windows, and now iLogos is handling LiveOps of their Windows version that’s still F2P.
Gardenscapes by Playrix (FB version). That’s a case for development LiveOps — mainly covering engineering of new features; our team worked directly with Playrix’s in-house developers.
Two Dots by Dots (iOS version; Android version). Here, we did development LiveOps as well.

The onboarding timeline depends on the project’s size, codebase condition, documentation, and required team composition. We usually begin with a technical and production audit, identify critical dependencies, and prepare a knowledge-transfer plan. A focused team can typically integrate into the existing workflow and begin delivering production tasks within several weeks.

Yes. Our developers, artists, game designers, QA specialists, analysts, and producers adapt to your current technology stack and workflow. We assess the codebase, architecture, asset pipeline, third-party integrations, documentation, and release process before making changes. We can strengthen the existing pipeline or recommend targeted improvements without forcing a complete rebuild.

The cost depends on your game’s complexity, update scope, and the team required. As a general guideline, small LiveOps support engagements typically start from $8,000–15,000 per month, while dedicated cross-functional teams usually range from $20,000–60,000+ per month. Full-scale game enhancement projects and major content updates are estimated individually based on your roadmap and production goals.

After reviewing your project, we provide a transparent proposal with the recommended team structure, timeline, milestones, and pricing.